The phones are on 24 hours a day, 7 days a week. Each phone call has a time limit of 60 minutes. Inmates may call as often as they wish.
Remember that call controls are in place. Calls may be recorded and may be subject to monitoring. Chain dialing, 3-way calling, call forwarding, and/or dialing extra digits are not permitted.
In order for cell phones to receive calls, a pre-paid account must be in place.
The customer service phone number for called parties to set up a pre-paid account through Embarq is 888-506-8407, or accounts may be set up online at no cost: www.icsolutions.com .
The local contact number for problems or questions is 620-221-6660 Ext.288.
Or call Embarq at 888-506-8407.