In-Person Visitation

• Appropriate contact (hug, brief embrace, etc.) will be allowed between residents and their visitor.
• The number of visitors per resident is four.
• If the online visitation scheduler indicates that all slots are filled, do not travel to the facility as you will not be allowed to visit. Visitors may sign up for ne or two time slots on a specific day providing the option of an all day visit. But visitors cannot sign up for multiple days on one weekend.
• All in-person visits must be scheduled at least 72 hours before visitation begins at the facility for that week.
• Each adult facility will offer two slots per day, one in the morning and one in the afternoon.
• To cancel your visit. return to scheduler and record your cancellation. Missed visits could result in suspension.
• If the visitor is not able to arrive on time, the facility will make every effort to allow the visitor and resident to visit for the remaining portion of the scheduled visit.

Schedule an In-Person Visit

Only those approved visitors who have scheduled a visitation appointment using the online visitation scheduler www.icsolutions.com or by contacting the facility visitation clerk will be admitted to the facility. Scheduling will close 72 hours before visitation begins at the facility for that week. Anyone who has not followed this process will be denied access to the facility.

All visits must be scheduled using www.icsolutions.com. 

Additional Information related to ICSolutions:

• https://www.doc.ks.gov/facilities/faq/Visitation_KDOC_ICS20210329.pdf/view
• https://www.doc.ks.gov/facilities/faq/Visitation_Family_ICS20210329.pdf/view

Visitation Clerks

If you are unable to use the online scheduler, please call the facility main phone number and ask to speak with the designated Visitation Clerk.

• El Dorado 316-321-7284
• Oswego 316-322-2045
• Ellsworth 785-472-5501
• Hutchinson 620-662-2321
• Lansing 913-727-3235
• Larned 620-285-6249
• Norton 785-877-3389
• Stockton 785-425-6745
• Topeka 785-559-5100
• Winfield 620-221-6660
• Wichita 316-265-5211
• Kansas Juvenile Correctional Complex 785-354-9800

KDOC Facility Specific Information

Please click on the link to the facility for additional guidelines and information:

• El Dorado Correctional Facility 
• Ellsworth Correctional Facility 
• Hutchinson Correctional Facility 
• Lansing Correctional Facility 
• Larned Correctional Mental Health Facility 
• Norton Correctional Facility 
• Topeka Correctional Facility 
• Winfield Correctional Facility 
• Wichita Work Release Facility 

The goals of this effort are broad based and important. We need to reach out at all levels of our communities and educational institutions to educate and to recruit. Our efforts should help more taxpayers better understand what we do and why we do it, as well as how our efforts on their behalf impact them every day, every hour. The plan is to provide a list of speakers, skilled in their work and selected by their leaders and peers, to educational institutions from high schools to colleges and universities. At some point, we may also provide such contact information to community organizations, though many of you and your leaders already are a part of or have spoken to community organizations. Thank you if you are one of those persons who has already done so!

This is an important task: If you feel you are uncomfortable or unable to speak to a group contacting you, please ask your supervisor to get someone else equally skilled and willing to share similar information regarding what was originally requested. Our hope is that we are open to questions and seeking answers from the appropriate source (check with the Central Office Communications Office if you are unsure). The Department of Corrections publishes an annual report, and we do reports on population daily that are available to you as well.

The key to this task is your rapport with the group you speak to about why and how you and your peers work hard to reduce risk to Kansans in many ways, all designed using evidence-based research and clearly targeting the offender based on their assessed risks and needs to provide the correct dosage and response. When we get a broad array of speakers and subjects needing to be covered, we will share the information with you and with the educational institutions. If you feel other agencies or organizations need to be included, or additional subjects need to be added, please let the Central Office Communications Office know. Our hope is this may educate and entice more persons to working or volunteering to join us in the good work being done. Thanks so much for being willing to provide time and effort to carry on the mission of the Kansas Department of Corrections.

For more information, please call Hope.Burns@ks.gov or (785) 296-3310

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