Overview | Visitor Information | Programs | History | Warden
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Residents are permitted telephone privileges to make collect/pre-paid calls. Residents are not permitted to receive telephone calls. Every new number that a resident requests be added to the resident’s approved call list must be verified and activated before the resident is allowed to call. 

Residents have access to coinless telephones at various times throughout the day during yard periods. Each living unit also has specified periods when residents are allowed to make phone calls during the evening hours. 

Please note that Resident telephone calls, except for attorney calls, may be subject to monitoring and recording in accordance with KAR 44-2-102 (c). 

The provider for resident telephone service is ICS Corrections, Inc.. The customer service phone number for called parties to establish a pre-paid account is1-888-506-8407 or accounts may be set up online at no cost at www.icsolutions.com . Residents cannot call cell phones unless a prepaid account is established with the phone company. This may be done by the family by calling 1-888-506-8407

For more information, please review the Inmate Telephone Customer Service Information sheet. 

In the event of a verifiable emergency such as a serious illness or death in the family, you may call the facility. During regular business hours, you will be forwarded to the resident counselor’s office where you can relay the emergency message, and the counselor will speak with the resident. After hours or on weekends and holidays, verified emergencies will be passed on to the resident at the earliest possible time.

Chain dialing, 3-way calling, call forwarding, and/or dialing extra digits is not permitted.

If you need additional information on resident telephone use, please see Internal Management Policy and Procedure (IMPP) 10-111 Programs and Services: Inmate Access to Facility and Coinless Telephones. 

The Kansas Department of Corrections will not accept any item mailed into a correctional facility other than letters or photographs. Residents may purchase postage only through their facility’s canteen. The Department does not allow a resident to receive stamps. 

Please note that any incoming or outgoing mail other than legal, official or privileged mail may be inspected or read at any time in accordance with KAR 44-12-601. 

Incoming resident mail should be addressed as follows:  

Remember to include the resident’s KDOC registration number with the resident’s full name in the address of the correspondence or the mail will not be delivered. The envelope also must contain the sender’s name and address as well or the letter will not be delivered. 

You may check a resident’s location and status on the Department’s Kansas Adult Supervised Population Electronic Repository (KASPER). Facility mailing addresses are available from the facilities index.

For more information about resident mail, please review Kansas Administrative Regulation (K.A.R.) 44-12-601, Resident Writing and Other Resident Communications or Publications. Also, Internal Management Policy and Procedure (IMPP) 12-120 Security and Control: Control of Resident Personal Property provides additional information.

If you want to place a KORA request please follow this link to the KDOC KORA page. On this page you will find a link to a brochure explaining the KORA process.

https://www.doc.ks.gov/newsroom/submit-kora-request-via-kdoc-govqa 

If you want to do research employing KDOC data, residents, or staff, please complete the required documentation as found in KDOC’s IMPP 06-101D

If you have any questions about the processes, please contact KDOC_Research@ks.gov

We look forward to being of service to you.

The KDOC provides comprehensive health care through private companies under contract with the KDOC. Routine sick calls are conducted five days a week and each facility provides 24-hour emergency medical, dental and mental health care for inmates. This includes on-site emergency first aid and crisis intervention, use of designated hospital room or appropriate health facilities, emergency on-call physician, dentist and mental health professional services when the emergency health facility is not located nearby. Each facility also provides for mental health services and routine dental examinations and treatment services.

What medical and mental health services are available?
Each facility provides a physician on site. Nurse practitioners and physician assistants also are available. Non-essential medical services and procedures, including elective surgery, will not be routinely provided to inmates. Access to mental health services is determined based upon assessments. 

What dental services are available?
Routine dental examinations and treatment services are provided to each inmate under the direction and supervision of a licensed dentist. Arrangements for consultation with dental specialists and emergency dental services are made by the facility dentist and approved by the Departmental Health Authority. Elective procedures and dental prostheses will not be routinely provided. The preventive benefits of fluorides may be made available to inmates in the form and amount determined appropriate to the individual by the dentist. Dental procedures considered elective and not routinely offered will include, but are not limited to:

1. Precious metal work;
2. Long-range periodontics; and,
3. Orthodontics

 
Can I find out about an inmate’s health status?
All medical and mental health records are confidential and handled in accordance with state and federal statutes and regulations regarding confidentiality and privacy. The release of confidential medical and mental health care information requires documented consent. An authorization for release of medical information is available in IMPP 5-107 Information Technology and Records: Confidentiality/Release of Medical and Mental Health Information, Attachment A.

 How does an inmate see a doctor?
An inmate must complete a sick call slip and will be charged a $2 fee for the initial visit. If the inmate needs to be seen for a follow-up visit or has been determined to have a chronic illness, the inmate will not be charged the $2 fee. If an inmate has a chronic illness and the symptoms are not related to the chronic illness, there will be a $2 charge. 

Will someone notify me of an inmate’s medical emergency?
Assigned facility staff will notify the emergency contact designated by the inmate in the event of serious illness or injury affecting the inmate, which requires hospitalization, or in the event of the inmate's death. 

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All residents may send and receive mail. Residents may receive letters, post cards, photographs and non-musical greeting cards. Please note that all letters are subject to being read and to inspection for illegal or unauthorized items.

How do I know where to address a letter?
A resident’s location can be found through the Kansas Adult Supervised Population Electronic Repository (KASPER) through the KDOC’s website at www.doc.ks.gov/kasper. Once you have identified the facility where the resident is housed, look up the correctional facility mailing addresse here.

How do I address a letter?
Click here to see an example of how to address a letter.

Can I send stamps to a resident?
No. Residents may not receive stamps through the mail. Stamps, envelopes and paper can be purchased through the facility’s canteen, a store through which residents are provided an opportunity to purchase allowable items.

Can I send a magazine or book?
Yes, but the items must be mailed directly from the publisher or vendor. Once the item leaves the store, you will not be able to mail it to the correctional facility. Many people find that websites, like Amazon.com, are a good way to purchase the books and have them mailed directly to the resident. If you purchase a book at a bookstore, ask the bookstore to mail it to the resident. Books may be either paperback or hard cover. Magazines and newspaper subscriptions are also an option.

However, a resident may receive printed material, including newspaper and magazine clippings, if the material is included as part of a first-class letter that does not exceed one ounce in total weight.

Each resident is allowed to have 12 books and 10 magazines in their cell. When a resident reaches the limit, the resident must remove items to allow more to be sent in. A resident can mail them home, donate the materials to charity or throw them away.

The correctional facility will review the reading materials and will censor materials that are determined to be a security threat, are of a sexually explicit nature or contain nudity. The facility will not allow role playing games or books related to those games.

The decision made by the staff of the designated facility may be appealed by a resident to the Secretary of Corrections or, at the direction of the Secretary, to the Secretary’s designee.

Can I send photographs?
Yes. Residents are allowed to keep up to 10 personal letters and 50 photographs (8X10 or smaller). Polaroid photographs are not allowed.

Why was my letter returned as containing sexually explicit content?
No resident may possess any sexually explicit materials, including drawings, paintings, writing, pictures, items and devices. The material is considered sexually explicit if the purpose of the material is sexual arousal or gratification and the material meets either of the following conditions:

1. Contains nudity or
2. Contains any display, actual or simulated, or description of sexual intercourse.

Why was my mail returned to me as censored?
When mail is censored or rejected, the sender, if known, is notified of the reason for the action and provided with an opportunity to appeal the decision.

Some common reasons why mail is withheld are:

• Does not include full name and address of sender.
• Homemade cards with stickers or other items glued to the paper.
• Laminated cards.
• Bookmarks.
• Inappropriate photographs such as:
• Photographs with nudity, guns, alcohol or gang signs.
• Correspondence between offenders.
• Correspondence through a third party.
• Sexually explicit language or other inappropriate content.
• Promotes illegal activity.

What if I don't want to have contact with an inmate?
If a resident contacts you and you do not want contact with him/her, the facility can issue an “Order to Cease Correspondence” to the resident. If you have safety concerns or are a victim of the resident, please contact the Office of Victim Services at 1-866-404-6732.

For more information about resident mail, please review Kansas Administrative Regulation (K.A.R.) 44-12-601, Inmate Writing and Other Inmate Communications or Publications. Also, Internal Management Policy and Procedure (IMPP) 12-120 Secuirty and Control: Control of Inmate Personal Property provides additional information.

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