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New inmate messaging and email services provider February 25, 2019

by KDOC News — last modified Jan 28, 2019 11:49 AM
The KDOC is in the process of transitioning providers of inmate messaging and email services. Effective February 25, 2019, the KDOC will begin providing inmates the capability of messaging and email through a new provider (Edovo) and inmates will begin purchasing stamps/email credits through Edovo on this date. Further information on this purchase process will be forthcoming. Please note that this transition will not impact the money transfer services currently offered by JPay.


Inmates have until February 24, 2019 to use their current stamp balance with JPay.  Additionally, the KDOC and JPay will stop selling new stamps to inmates on February 15, 2019 to ensure that inmates have the appropriate time needed to use up their current stamp balances. 

The KDOC is also working with JPay to ensure that all inmate inboxes and/or saved messages will be transferred over to the new Edovo system after the transition from JPay to Edovo takes place.

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