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Visitation In-Person

by Carol Pitts — last modified Apr 27, 2021 02:48 PM

[Updated April 15, 2021]

In-Person Visitation

Beginning on April 18, 2021, the Kansas Department of Corrections (KDOC) will resume in-person visitation at all facilities.

  • Visitation will be limited to pre-approved visitors with appointments. (See additional information below.)
  • Residents will be limited to two (2) visitors. One of the two visitors may be a child.
  • Time, length of visit and how often someone can visit will also be reduced to accommodate the need for social distancing and other COVID-19 mitigation strategies for both visitors and residents. 
  • These processes will remain in effect as long as necessary and be reviewed/modified based on both the continued impact of COVID-19 across Kansas and the experience with the resumption of visitation.


Please note: While we are hopeful community spread of COVID-19 will continue to decline, if circumstances make it necessary we will again suspend in-person visitation. Please do your part to stop the spread of the virus by wearing a mask, social distancing and washing hands frequently.


KDOC Visitation Policy and
Approved Visitor Application

Please review KDOC IMPP10-113D regarding visitation policies and procedures.

All visitors must be on the KDOC resident's pre-approved visitation list.

For additional information and directions on how to submit a visitor application form, see Visiting — (ks.gov)

Frequently Asked Questions

FAQ (Updated April 14, 2021)


Schedule an In-Person Visit

Only those approved visitors who have scheduled a visitation appointment using the online visitation scheduler www.icsolutions.com or by contacting the facility visitation clerk will be admitted to the facility. Scheduling will close 72 hours before visitation begins at the facility for that week. Anyone who has not followed this process will be denied access to the facility.

  • Scheduling opens April 9, 2021. 
  • The first in-person visitation date is April 18, 2021. 
  • All visits must be scheduled using www.icsolutions.com. 


Additional Information related to ICSolutions:


Visitation Clerks

If you are unable to use the online scheduler, please call the facility main phone number and ask to speak with the designated Visitation Clerk.

  • El Dorado 316-321-7284
  • Oswego 316-322-2045
  • Ellsworth 785-472-5501
  • Hutchinson 620-662-2321
  • Lansing 913-727-3235
  • Larned 620-285-6249
  • Norton 785-877-3389
  • Stockton 785-425-6745
  • Topeka 785-559-5100
  • Winfield 620-221-6660
  • Wichita 316-265-5211
  • Kansas Juvenile Correctional Complex 785-354-9800


What to Expect

The health of every visitor, resident and staff member participating in in-person visitation is a high priority. Each visitor will be required to have their temperature taken along with being asked a series of questions regarding symptoms or contact with anyone within the last 14 days suspected of having the virus. If symptoms or a fever are present, access to the facility will be denied and the visit canceled. We encourage any visitor to be healthy and mindful of this requirement before traveling to the facility.

Once you enter the visitation area, expect to see fewer tables and social distancing of groups of residents and their families. No physical contact will be allowed. All visitors will be required to wear a mask when entering the facility and for the duration of the visit. Children over the age of two must also wear a mask. Masks must be kept on at all times and cover the mouth and nose. Visitors must provide their own masks.

Please refer to FAQ (Updated April 14, 2021) for additional information.


KDOC Facility Specific Information

Please click on the link to the facility for additional guidelines and information:

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